Protect Your Financial Information When Using AI Tools

At SkyOne, protecting your financial information is a shared responsibility. As artificial intelligence (AI) tools become more common, it’s important to understand the risks associated with sharing personal and financial information as you use these tools.

Keep Your Banking Credentials Private

Never share your online banking username, password, security codes, or other authentication information with any third party, including AI-powered tools, chatbots, digital assistants, or automated services.

Anyone or any service with access to your banking credentials may be able to access your accounts with the same privileges you have.

Understand Your Responsibility

If you choose to provide an AI tool or other third-party service access to your financial accounts or sensitive information, you are responsible for the actions and transactions you authorize through that service.

AI tools may generate inaccurate information, misunderstand instructions, or take actions that do not align with your intent. This could result in unauthorized activity, transaction errors, privacy concerns, or financial loss.

What Not to Share

To help protect your accounts, do not provide AI tools or other external services with:

• Online banking usernames or passwords
• Multi-factor authentication or verification codes
• Account numbers or debit card information
• PINs, CVV/security codes, or security questions
• Bank statements, tax documents, or other records containing sensitive financial information

Stay Safe

Always access your accounts directly through the official SkyOne mobile app, online banking platform, or other trusted SkyOne channels. Before relying on information provided by an AI tool, independently verify its accuracy through official sources.

Protecting your information starts with keeping your credentials private.

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