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Your life rewarded, your way

Cloud9, SkyOne Loyalty Rewards™

We make it easy to redeem rewards, so you can take your dream vacation, save big on shopping, or dine out at that restaurant you love.

  • What are Cloud9 Rewards?

    Exclusive to Platinum Elite Visa® Signature Card and Platinum Rewards Visa® Card members.

     

    For every $1 purchase, 1-3 points are earned, depending on your card and your selected Choice Rewards. Choose from a variety of rewards:

    • Cash Back  – We’ll deposit the cash into your SkyOne account within two business days of your order.
    • Travel  – Book flights, hotels, cruises, and car rental with no blackout dates or limits.
    • Merchandise  – Shop thousands of items in our online mall. Search by category, most popular and more.
    • Gift Cards  – Choose from a variety of brands, including retail and restaurant Gift Cards!
    • Charity  – Donate your redemption to a charity of your choice.

    Choice Rewards Categories:

    Gas Amazon® Travel 
    Clothing Appliance Fast Food
    Utilities Pet Stores Book Stores
    Drug Stores Digital Goods Office Supplies
    Grocery Stores Discount Stores Hardware Stores
    Wholesale Clubs Restaurants/Bars Charitable Organizations

     

    Questions?

    Call a representative at 866.309.7305.
    Monday – Friday: 5:00am – 8:00pm & Saturday – Sunday: 5:00am – 5:00pm Pacific Time

    Call Now
  • How to Choose and Redeem Rewards

    It’s easy to change your Choice Rewards Categories, simply call the number below:

     

     

    Point Redemption

     

    You now have multiple options to redeem your points:

    • Experiences
    • New Merchandise
    • Electronic Gift Cards – no more waiting for rewards in the mail! get your gift cards instantly.
    • Donate to charities – Make a change directly through the platform.
    • Fuel with points – Redeem points at the gas pump or the register at participating merchants.
    • Checkout with points – Redeem points at the point of sale terminal at participating merchants.
    • Pay with points – Redeem points for credit card purchases via text messaging, by email, or online by receiving a statement credit.
    • Gift Points – Have points burning a hole in your wallet? Gift them to another cardholder.

     
    Learn how to redeem

    Disclosure

    *Customer service specialists are available Monday through Friday from 5am to 8pm PT and weekends from 5am to 5pm PT. The call center will be closed on the following holidays: New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. On the day before Thanksgiving, Christmas and New Year’s Day, our call center will have reduced hours of operation.
    Travel call center hours are Monday through Friday from 6am to 7pm PT and weekends from 6am to 2pm PT. The travel center will be closed on the following holidays: New Year’s Day, Easter, Memorial Day, Thanksgiving Day and Christmas Day.

    Questions?

    Call a representative at 866.309.7305.
    Monday – Friday: 5:00am – 8:00pm & Saturday – Sunday: 5:00am – 5:00pm Pacific Time

    Call Now
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