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Important Update: Transition to Elan Financial Services

  • July 25, 2024

Transition to Elan Financial Services Happening on August 1, 2024

Dear Valued Member,

As part of our ongoing efforts to enhance your banking experience, we want to remind you about the upcoming transition of your credit card account to our new program with Elan Financial Services®.

What You Need to Know:

  • Transition Date: August 1, 2024
  • New Account Information: Your new credit card details will be available in your online banking and mobile app on August 1, 2024.
  • Temporary Display of Old Account: For your convenience, your old credit card information will remain visible for 30 days after the transition.

Important Dates:

  • Old Card Usage: You can continue to use your old credit card until July 31, 2024.
  • New Card Arrival: You should receive your new Elan credit card between now and August 1, 2024. You may activate and use this card immediately. Please keep an eye on your mail for this important delivery.
  • Rewards: Your available reward points will be transferred by August 9, 2024.

Key Points to Keep in Mind for August 1, 2024:

  • Log In: We recommend logging in to your online banking or mobile app to view your new credit card information.
  • Update Auto Payments: If you have any auto payments with your old credit card account number, please update them with your new card details to prevent interruptions.

We are committed to making this transition as smooth as possible. If you have any questions or need assistance, please contact our team via live chat at skyone.org or call us at 800-421-7111.

Best regards,
Your SkyOne Team

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