Immediate steps to take to get started
This blog post contains important information you need to know so you can start your new online banking experience as a business or special account holder.
1 Online Banking Registration
Business – Please refer to the letter sent to you for important information on how to register on the new Online Banking platform.
Special Accounts – Please refer to the letter sent to you for important information on how to register on the new Online Banking platform.
2 Mobile Banking App
Access to the current iSky Mobile App is no longer available. To access the new mobile app you will need to “UPDATE” the SkyOne Mobile app on your device’s app store.
3 SkyOne Digital Academy
We’ve created digital tutorials to help you find your way around the new Online Banking and Mobile Banking App.
can’t register for business
Hello Mr. Luttrell,
Our apologies for the trouble you’re having. Please know that we have forwarded your comment to a SkyOne representative. They will contact you at the email address provided to assist you with this serious issue. For your reference, click here: https://memberservices.skyone.org/EmailTracking/NView?id=UhpnGdxwB0eb5xM2eyOFpA&e=sample for the link to the email we sent on October 19, 2022.
Sincerely,
Your SkyOne Team
Can’t register special account as per instructional letter from SkyOne dated 10/19/2022.
Hi Cynthia,
Our apologies for the trouble you’re having. We forwarded your comment to a SkyOne representative. They will contact you at the email address provided to assist you with this serious issue. If you want to reach out to us for immediate assistance, visit SkyOne.org and click “Let’s Chat” in the bottom right corner or call us at (800) 421-7111.
Sincerely,
Your SkyOne Team
Hello, do you have offices around DC / Virginia ??
Hi Andy,
We don’t have branches in that area, however we are part of the CO-OP ATM Network and others that allow you to make simple transactions. You can find the one closest to you by clicking here.
Best,
Your SkyOne Team
Is there any solution. To syncing with quicken after the update?
Hello David,
Thank you for writing to us about this issue. Your SkyOne team is working diligently with Quicken to resolve the syncing issues. As of this moment, we do not have an ETA. When we know more, we’ll post on this blog and get the word out that the syncing issue is fixed.
We appreciate your patience.
Sincerely,
Your SkyOne Team